Start with the account you already use
Open the app and choose the sign-in method shown there. Use the same account details or method you used previously. A different method can lead to a different account.
This website does not ask for your password, one-time code or payment details. Complete account access inside the app’s sign-in flow.
If a verification code is delayed
- Check that the destination shown in the sign-in flow is correct.
- If a countdown is displayed, let it finish before requesting another code.
- Use the most recent code you requested; a later request may invalidate an earlier one.
- Check your connection and the message inbox used by the sign-in flow. Do not share a code with someone offering to log in for you.
If a session expires
Return to the sign-in screen and use your existing method. If you keep being signed out, check the network and whether your phone has the correct date and time.
Close and reopen the app before trying more disruptive steps. Clearing app storage may remove local information and require another login.
If you cannot reach the sign-in screen
A blank screen, immediate crash or loading loop is an app-opening problem. Start with the connection, restart and storage checks before changing account details.
Check an opening or loading problemWhen you need account-specific help
Use the support or recovery option shown in the app or its sign-in flow, if available. Note the exact error and when it happened. Hide personal details before sharing a screenshot.
QUICK ANSWERS
Frequently asked questions
Can this website recover my password?
There is no account recovery form on this website. Use the recovery method offered in the app’s sign-in flow.
Should I create another account when login fails?
First check your original sign-in method and any recovery options. Creating another account does not recover access to the earlier one.
